How We Support Responsible Gaming
Key initiatives under Khelaghor AF's Responsible Gaming program
Set your own deposit, loss, and session time limits. You can update these at any time from your account settings.
You can take a break ranging from 24 hours up to 6 weeks whenever you need one. Your account will be locked for the duration.
For long-term concerns, you can close your account for anywhere from 6 months to permanently.
Track your play patterns, spending, and time. A clear history empowers you to make your own informed decisions.
Our automated system detects unusual gaming patterns and sends you a direct alert when needed.
Our trained support team is available 24/7. Gaming concerns are handled confidentially and without judgment.
1 What is Responsible Gaming?
Responsible Gaming means treating gaming and betting as a form of entertainment — one where you stay in full control of your time, money, and state of mind. Khelaghor AF believes every player deserves to play with joy, without it ever becoming a burden.
Gaming becomes a problem when it's no longer just for fun — when you're playing to win back losses, escape stress, or simply out of habit. Khelaghor AF's Responsible Gaming program helps you recognize that line and respect it.
Keep in mind: Gaming should be something you can smile about, win or lose. If a loss leaves you angry, frustrated, or desperate to play again — that's a warning sign.
2 Signs of Healthy Gaming
If the following applies to you, your gaming habits are healthy and under control:
3 Recognise the Warning Signs
If you notice any of the signs below in yourself, it's time to pay attention. This isn't a sign of weakness — it takes courage to know yourself:
- Chasing losses to try to win back money you've lost
- You lie to family or friends to cover up your gaming
- Skipping sleep, meals, or work to game
- You're diverting money from bills or household expenses to play
- Feel restless or irritable when you're not playing
- You've tried to stop gaming but couldn't
- Feel a strong urge to keep playing even after winning
If you identify with 2 or more of the above signs, contact Khelaghor AF support immediately or set limits on your account.
4 Self-Assessment
Answer the following questions honestly. They'll help you understand your own gaming habits:
If you answered yes to one or more of these — don't panic, but it's a good idea to act now. Reach out to our support team.
5 How to Set Your Limits
From your Khelaghor AF account settings, you can set various types of limits yourself. These limits help you stay in control and play safely:
Set a maximum daily, weekly, or monthly deposit limit. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Once your losses reach a set limit, gaming will automatically stop. It's the most effective way to prevent chasing losses.
Decide in advance how long you want to play. Once the set time is up, your session will end automatically.
A reminder will appear at regular intervals showing how long you've been playing and how much you've won or lost — helping you stay aware.
Set a cap on the maximum amount you can place on a single bet. This protects you from significant losses.
To set limits, log in to your account and go to "Account Settings → Responsible Gaming".
6 Cooling-Off & Self-Exclusion
If you feel like you need a break, Khelaghor AF offers two options:
A temporary break — for 24 hours, 7 days, 14 days, or 6 weeks. You won't be able to access your account during this time, but you can return to normal use afterwards.
Long-term exclusion — 6 months, 1 year, or permanently. Your account cannot be reopened during this period. Intended for serious concerns.
To apply for self-exclusion, email support@khelaghoraf.com with the subject "Self-Exclusion Request" or reach out via live chat. Your request will be processed within 24 hours of receipt.
No promotional emails will be sent while self-exclusion is active, and any attempt to open a new account will be blocked.
7 For Family & Loved Ones
If you believe a family member is struggling with a gaming problem, here's how you can help:
- Speak calmly, without anger or judgment — let them know you're concerned because you care about them.
- Use specific examples when talking about their gaming — like "You were playing at 3 AM last night."
- Encourage them to seek professional help — don't try to handle it alone.
- You can contact Khelaghor AF support to raise a concern as a third party.
- Keep an eye on their financial activity — unusual withdrawals or signs of debt are worth taking seriously.
Remember, problem gambling is a health issue — not a moral failing. With the right support, full recovery is absolutely possible.
8 Practical Tips for Staying Safe
Follow these simple habits for responsible gaming at Khelaghor AF:
Set aside a separate entertainment budget each month. Never use money meant for household expenses, bills, or savings for gaming.
Set a timer on your phone. Make it a habit not to play for more than 1 hour at a stretch. Get up during breaks, drink some water, take a short walk.
Avoid gaming when you're stressed, angry, or upset. Your judgment is impaired in these states, and you're more likely to take bigger risks.
Winning is never guaranteed in gaming. Before you play, accept that the money you're spending is for entertainment. Any winnings are a bonus — not a source of income.
Never share your account with anyone. Keep your login details private and make sure 2FA is enabled.
Take at least 2–3 complete days off from gaming each week. Spend that time on other hobbies, family, and friends.
9 How to Get Support
Asking for help takes courage. Khelaghor AF is here for you — without judgment, and in complete confidence:
Chat with us directly using the chat button in the bottom-right corner of the site. Available 24 hours a day, 7 days a week.
Email us at support@khelaghoraf.com with the details. We typically respond within 1–3 hours.
Log in and set your own limits. They take effect immediately.
Confidentiality guaranteed: All conversations related to Responsible Gaming are completely confidential. Your identity and personal information will never be shared with anyone.
Understand Your Level of Gaming Risk
Recognize where you stand and take the right steps
If you're at moderate or high risk, set limits now or contact support
Play safe, play happy — Khelaghor AF is with you
Every player matters at Khelaghor AF. Play responsibly, respect your limits, and keep gaming as entertainment. If you don't have an account yet, register now.
18+ only. By registering, you agree to our Terms & Conditions and Privacy Policy you agree.