How We Protect Your Data
A quick overview of the key pillars of Khelaghor AF's Privacy Policy
All your personal data is stored using AES-256 encryption. Passwords are never kept in plain text — they are always stored in hashed form.
All communications on the site are encrypted using SSL/TLS technology. The padlock icon in your browser confirms your connection is fully secure.
Khelaghor AF never sells your personal data to third parties. Your information is used solely to improve our services.
We are fully transparent about what data we collect and how it is used. There is no hidden data collection.
You can view, correct, or request deletion of your data at any time. You have full control over your personal information.
In the event of a data breach, affected users will be notified within 72 hours and steps will be taken to resolve the issue promptly.
1 Introduction
Khelaghor AF ("we", "us", "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Khelaghor AF website, create an account, or use our services — and how that information is used and kept secure.
This Privacy Policy forms part of our Terms & Conditions. By using Khelaghor AF, you are deemed to have accepted this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
Our Commitment: Khelaghor AF complies with international data protection standards. Your information will never be used without your consent.
2 What Information We Collect
Khelaghor AF collects several types of information, which can be divided into two categories:
Personally Identifiable Information (PII):
- Full Name & Date of Birth
- Mobile Number & Email Address
- Home Address & District/Division
- National ID number (for KYC verification)
- Mobile Banking Number (Mobile Pay, Nagad, Rocket)
Automatically Collected Data:
| Data Type | Why It's Collected |
|---|---|
| IP Address | Security Verification & Fraud Prevention |
| Device Type & Operating System | Service Improvement |
| Browser & Language Settings | User Experience Improvement |
| Login Time & Session Information | Security & Support |
| Gaming & Betting History | Account Management & Regulatory Reporting |
| Cookies & Tracking Pixels | Site Performance Analysis |
3 How We Collect Your Information
Khelaghor AF collects information in the following ways:
- Directly Collected: When you fill out the registration form, upload KYC documents, or contact support.
- Automatically Collected Data: Automatically, through cookies, log files, and analytics tools while you use the site.
- From Third Parties: Limited data shared through payment providers and fraud detection services.
We never collect data from third parties for marketing purposes without your consent.
4 How We Use Your Information
Khelaghor AF uses your information for the following purposes:
- Account Management: To verify your identity, confirm logins, and maintain account security.
- Transaction Processing: To process deposits and complete withdrawals.
- KYC & Regulatory Compliance: To meet legal obligations and prevent fraud.
- Customer Support: To resolve your issues and provide support.
- Service Enhancement: To enhance your gaming experience and improve site functionality.
- Bonuses & Promotions: To send you relevant offers based on your preferences (only with your consent).
- Responsible Gaming: To identify suspicious gaming patterns and provide timely support to members.
We do not use your information beyond the purposes stated above. Should we need to use it for any new purpose, your consent will be obtained in advance.
5 Data Sharing Policy
Khelaghor AF does not sell your personal information to third parties. However, limited data may be shared in the following circumstances:
- Payment Provider: Necessary data is shared with mobile banking services such as Mobile Pay, Nagad, and Rocket to process deposits and withdrawals.
- Game Providers: Only the information necessary to operate games is shared with third-party game providers.
- Legal Authorities: Mandatory disclosure as required by court order or government directive.
- Fraud Prevention: As part of a legal process, with the relevant investigating authorities.
All third parties we share data with are contractually bound to comply with our privacy policy. No data is ever shared with advertisers or marketing companies.
6 Cookies & Tracking Technologies
Khelaghor AF uses cookies and similar tracking technologies to enhance your experience on the site. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which pages are most visited (anonymous data only).
You can disable non-essential cookies through your browser settings, though this may limit some features of the site.
7 Data Retention Period
Khelaghor AF retains your data for as long as necessary. Specifically:
- All data is retained for as long as your account remains active.
- Even after account closure, transaction records may be retained for up to 5 years to meet legal obligations.
- KYC documents may be retained for up to 7 years in accordance with regulatory requirements.
- Data from inactive accounts is reviewed after 2 years.
Once legal obligations are fulfilled, your personal data is securely deleted.
8 Your Rights
Khelaghor AF believes you have full ownership of your personal data. Your data rights are outlined below:
You can find out exactly what information we hold about you.
You may request correction of any inaccurate or outdated information.
Request deletion of your data where there is no legal obligation to retain it.
You can request a downloadable copy of your data.
You can opt out of your data being used for specific purposes.
Opt out at any time to stop receiving promotional emails/SMS.
To exercise any of these rights, email us at support@khelaghoraf.com. We typically respond within 30 business days.
9 Children's Privacy
Khelaghor AF strictly does not provide services to anyone under 18. Our platform is for adults only.
We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you have minors in your household, please prevent them from accessing Khelaghor AF. We strongly recommend using parental control software.
10 Security Measures
Khelaghor AF uses industry-standard security measures to protect your data:
- SSL/TLS Encryption: All data transfers are encrypted.
- AES-256 Storage Encryption: All stored data is fully secured.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & DDoS Protection: Protection against cyberattacks.
- Regular Security Audits: Regular audits conducted by third-party experts.
- Staff Training: Regular staff training on data protection practices.
Please note, however, that no online service can guarantee 100% security. We also recommend that you use a strong password and avoid logging in from unfamiliar devices.
11 Policy Updates
Khelaghor AF may update this Privacy Policy when necessary. If changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, you will be notified in advance via your registered email or an on-site notification. Continued use of the site after any changes constitutes acceptance of the updated policy.
The first time you log in after a policy update, a brief notification about the changes will be displayed.
12 Contact
For any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us:
- Email: support@khelaghoraf.com
- Live Chat: Bottom-right corner of the site (available 24/7)
- Response Time: Typically within 1–3 hours
- Data Access Request: Resolved within a maximum of 30 business days
Our dedicated privacy team handles all data-related requests promptly and with care.
Your Data is Safe — Get Started Now
Your privacy is fully protected at Khelaghor AF. Register with confidence and enjoy the best gaming experience in Bangladesh.
By registering, you agree to our Terms & Conditions and accept the Privacy Policy.